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Author Topic: [not a bug] glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit  (Read 3572 times)

jr2

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[not a bug] glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« on: 24 April 2011, 18:26:33 »
Hi,

I just installed the game (I already have it on my Win 7 32-bit laptop and it works great); I've tested the downloaded file using 7-zip's "Test" archive feature and it says no errors.

EDIT: I forgot, I'm running an AMD Athlon 3200+, 2GB RAM, Radeon x1650 AGP graphics card.  I have OpenAL installed; however, I take it MGlest has its own version that it uses.  I have a Sound Blaster Live! using the kx drivers.  More detailed info on that at the end.

When I try to open the game, it says,
Quote
glest_game.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.
 When I click for more information, I get the following:
Quote
Error signature -----------------------------------------------------------------
AppName: glest_game.exe    AppVer: 0.0.0.0    ModName: glest_game.exe
ModVer: 0.0.0.0    Offset: 00076b50

The file to be included with the error report is:

Code: [Select]
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="glest_game.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="7z.exe" SIZE="161792" CHECKSUM="0x6D1DA5B7" BIN_FILE_VERSION="9.10.0.0" BIN_PRODUCT_VERSION="9.10.0.0" PRODUCT_VERSION="9.10 beta" FILE_DESCRIPTION="7-Zip Console" COMPANY_NAME="Igor Pavlov" PRODUCT_NAME="7-Zip" FILE_VERSION="9.10 beta" ORIGINAL_FILENAME="7z.exe" INTERNAL_NAME="7z" LEGAL_COPYRIGHT="Copyright (c) 1999-2009 Igor Pavlov" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.10.0.0" UPTO_BIN_PRODUCT_VERSION="9.10.0.0" LINK_DATE="12/22/2009 08:16:59" UPTO_LINK_DATE="12/22/2009 08:16:59" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="g3d_viewer.exe" SIZE="4124672" CHECKSUM="0x50F2E9ED" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3F2885" LINKER_VERSION="0x0" LINK_DATE="04/19/2011 04:16:58" UPTO_LINK_DATE="04/19/2011 04:16:58" />
    <MATCHING_FILE NAME="glest_configurator.exe" SIZE="3485184" CHECKSUM="0x59915DED" MODULE_TYPE="WIN32" PE_CHECKSUM="0x35934F" LINKER_VERSION="0x0" LINK_DATE="04/19/2011 04:17:24" UPTO_LINK_DATE="04/19/2011 04:17:24" />
    <MATCHING_FILE NAME="glest_editor.exe" SIZE="3630592" CHECKSUM="0xAEFF997A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x37C1DB" LINKER_VERSION="0x0" LINK_DATE="04/19/2011 04:16:24" UPTO_LINK_DATE="04/19/2011 04:16:24" />
    <MATCHING_FILE NAME="glest_game.exe" SIZE="5628928" CHECKSUM="0x18931FF4" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56BD3C" LINKER_VERSION="0x0" LINK_DATE="04/20/2011 17:03:36" UPTO_LINK_DATE="04/20/2011 17:03:36" />
    <MATCHING_FILE NAME="OpenAL32.dll" SIZE="265216" CHECKSUM="0x3B1A9604" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40E54" LINKER_VERSION="0x1000C" LINK_DATE="04/06/2010 04:24:00" UPTO_LINK_DATE="04/06/2010 04:24:00" />
    <MATCHING_FILE NAME="uninstall.exe" SIZE="43629" CHECKSUM="0xAD00CE8" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" LINK_DATE="12/05/2009 22:50:46" UPTO_LINK_DATE="12/05/2009 22:50:46" />
    <MATCHING_FILE NAME="xerces-c_3_0.dll" SIZE="1954816" CHECKSUM="0x5F769A8A" BIN_FILE_VERSION="3.0.1.0" BIN_PRODUCT_VERSION="3.0.1.0" PRODUCT_VERSION="3, 0, 1" FILE_DESCRIPTION="Shared Library for Xerces-C++ Version 3.0.1" COMPANY_NAME="Apache Software Foundation" PRODUCT_NAME="Xerces-C++ Version 3.0.1" FILE_VERSION="3, 0, 1" ORIGINAL_FILENAME="xerces-c_3_0.dll" INTERNAL_NAME="xerces-c_3_0.dll" LEGAL_COPYRIGHT="Copyright © Apache Software Foundation 2008 subject to licensing terms" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E4BFF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.1.0" UPTO_BIN_PRODUCT_VERSION="3.0.1.0" LINK_DATE="02/06/2010 22:08:16" UPTO_LINK_DATE="02/06/2010 22:08:16" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="blender\g2xml.exe" SIZE="74752" CHECKSUM="0x1DA2F524" MODULE_TYPE="WIN32" PE_CHECKSUM="0x19D83" LINKER_VERSION="0x0" LINK_DATE="04/11/2011 05:37:40" UPTO_LINK_DATE="04/11/2011 05:37:40" />
    <MATCHING_FILE NAME="blender\xml2g.exe" SIZE="468480" CHECKSUM="0x7B3BBFD" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7D4B8" LINKER_VERSION="0x0" LINK_DATE="04/11/2011 05:37:27" UPTO_LINK_DATE="04/11/2011 05:37:27" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="991744" CHECKSUM="0xCEAAED12" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_qfe.090321-1341)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF8F85" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 13:59:23" UPTO_LINK_DATE="03/21/2009 13:59:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Any ideas?

kx driver info:

Code: [Select]
Driver Version: 5.10.00.3550 - debug
DB Name:none
SB0228 10k1 [a000]
PCI Information:
Device: 21102 Subsys: 80661102 ChipRev: a
Card has MPU device
Card model is '5.1'
Card requires SB22x hack
Card HAS AC97 codec
    Codec name: SigmaTel STAC9758
    3D Extension: SigmaTel 3D Enhancement
    Codec is 2.0 compliant
    Capabilities[6a90]     : -headphone out-
    DAC resolutions  : -16-bit- -20-bit-
    ADC resolutions  : -16-bit- -20-bit-
    Ext Capabilities [bc7]: -var rate PCM audio- -2x PCM audio out- -PCM center DAC- -PCM surround DAC- -PCM LFE DAC- -slot/DAC mappings-
Port: a000 Irq: 0x9(9)
Playback buffer: 20a0
Record buffer: 4000
Number of AC3 buffers: 4
Tank memory: 256 kb
GSIF buffer: 256 samples
OS version: [2 5 1 Service Pack 3; 2 5 1 Service Pack 3; 156 148]
« Last Edit: 24 April 2011, 18:35:54 by jr2 »
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softcoder

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #1 on: 24 April 2011, 22:33:08 »
Try running from a dos window like this and paste the results you see in the console:

glest_game.exe --verbose

(run this from the directory mg is installed from a dos window)

Thanks
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Omega

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #2 on: 24 April 2011, 22:47:35 »
Quote from: softcoder on 24 April 2011, 22:33:08
Try running from a dos window like this and paste the results you see in the console:

glest_game.exe --verbose

(run this from the directory mg is installed from a dos window)

Thanks
The correct termage is "command prompt", "command line", or "cmd". It hasn't been a DOS window since 9x (think, 10 years ago). To be more exact:

Open the start menu, choose run and type "cmd".

This will open a window called the command prompt. First you must change to the megaglest folder, so type (quotes ARE necessary or else spaces will cause the command prompt to think it's a separate attribute):
Code: [Select]
cd "c:\Program Files\MegaGlest"
Then run the command as softcoder mentioned.
Code: [Select]
glest_game.exe --verbose
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jr2

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #3 on: 25 April 2011, 15:41:43 »
@Omega thanks for the explanation; I fix computers for a living, so I'm aware, but it's nice to see someone who has an awareness of most people's ignorance of computer terminology and technique.

@softcoder thanks for the reply

Anyway, when I add the verbose switch, I get exactly the same error message (same offset, everything).  Does MGlest require Glest to be installed?  I don't have Glest installed, just MegaGlest.

EDIT: And yes I added the verbose switch exactly as you prescribed, from the cmd prompt.  ;)
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softcoder

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #4 on: 25 April 2011, 18:25:32 »
No MegaGlest does not require Glest to be installed. Are you about to run:

glest_game.exe --help

with no errors? If yes, try to see if its somehow sound related and run with the commandline option:

glest_game.exe --disable-sound

Thanks
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jr2

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #5 on: 25 April 2011, 22:49:30 »
glest_game.exe --help returns the same error, with the same offset.
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softcoder

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #6 on: 25 April 2011, 23:32:05 »
Ok, please download depends from http://www.dependencywalker.com/

Then run depends and drag glest_game.exe into it and post a screenshot here (so we can see any errors)

Thanks
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jr2

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #7 on: 28 April 2011, 02:23:21 »
Saved it as a Dependency Walker image for you using DW v. 2.2.6000 x86

https://docs.google.com/leaf?id=0B0W8iwdwhDpOOGI1MmYyZDItZjllMC00NzhjLThkN2EtZDYyZmRkMWFjMDM1&hl=en&authkey=CIHG5M8N

Also, image:

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softcoder

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #8 on: 28 April 2011, 03:58:18 »
Ok a few questions, the system that fails, what version of Windows is it running (XP, Vista or 7) and 32 or 64 bit? And which service pack level?

Please paste the output when running from a command prompt as mentioned earlier when using --verbose (or was there NO output on the console at all?).

Thanks
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jr2

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #9 on: 28 April 2011, 20:50:16 »
OS version, SP level, and processor architecture are in the topic title.

There was NO output from the console, just the dialog stating the program had closed, which I already posted above.
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softcoder

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #10 on: 29 April 2011, 00:16:24 »
Out of curiosity are you able to run the map editor or the g3d viewer or do they also crash?

Also please try the binary located here and see if it gives the same problem (its a self extracting update and should be run from inside the folder you installed megaglest in).

http://www.soft-haus.com/glest/temp/megaglest3.5.1_i386_win32_bin.exe

Thanks
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jr2

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Re: glest_game.exe has encountered a problem... MegaGlest 3.5.0 XP SP3 32-bit
« Reply #11 on: 5 May 2011, 18:42:20 »
G3D viewer 1.3.6 - console window opens, program window opens; I haven't tried opening a file.
Map Editor - window opens, but then "encountered a problem" error appears and it closes.

I'll try that update.

EDIT:

Using the update, it still crashes, but with a different offset this time.

Quote
AppName: glest_game.exe    AppVer: 0.0.0.0    ModName: glest_game.exe
ModVer: 0.0.0.0    Offset: 00077be0

Code: [Select]
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="glest_game.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="7z.exe" SIZE="161792" CHECKSUM="0x6D1DA5B7" BIN_FILE_VERSION="9.10.0.0" BIN_PRODUCT_VERSION="9.10.0.0" PRODUCT_VERSION="9.10 beta" FILE_DESCRIPTION="7-Zip Console" COMPANY_NAME="Igor Pavlov" PRODUCT_NAME="7-Zip" FILE_VERSION="9.10 beta" ORIGINAL_FILENAME="7z.exe" INTERNAL_NAME="7z" LEGAL_COPYRIGHT="Copyright (c) 1999-2009 Igor Pavlov" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.10.0.0" UPTO_BIN_PRODUCT_VERSION="9.10.0.0" LINK_DATE="12/22/2009 08:16:59" UPTO_LINK_DATE="12/22/2009 08:16:59" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="g2xml.exe" SIZE="74752" CHECKSUM="0x1DA2F524" MODULE_TYPE="WIN32" PE_CHECKSUM="0x19D83" LINKER_VERSION="0x0" LINK_DATE="04/11/2011 05:37:40" UPTO_LINK_DATE="04/11/2011 05:37:40" />
    <MATCHING_FILE NAME="g3d_viewer.exe" SIZE="4124672" CHECKSUM="0x50F2E9ED" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3F2885" LINKER_VERSION="0x0" LINK_DATE="04/19/2011 04:16:58" UPTO_LINK_DATE="04/19/2011 04:16:58" />
    <MATCHING_FILE NAME="glest_configurator.exe" SIZE="3485184" CHECKSUM="0x59915DED" MODULE_TYPE="WIN32" PE_CHECKSUM="0x35934F" LINKER_VERSION="0x0" LINK_DATE="04/19/2011 04:17:24" UPTO_LINK_DATE="04/19/2011 04:17:24" />
    <MATCHING_FILE NAME="glest_editor.exe" SIZE="3630592" CHECKSUM="0xAEFF997A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x37C1DB" LINKER_VERSION="0x0" LINK_DATE="04/19/2011 04:16:24" UPTO_LINK_DATE="04/19/2011 04:16:24" />
    <MATCHING_FILE NAME="glest_game.exe" SIZE="5643264" CHECKSUM="0x37A89357" MODULE_TYPE="WIN32" PE_CHECKSUM="0x56D960" LINKER_VERSION="0x0" LINK_DATE="05/02/2011 07:09:43" UPTO_LINK_DATE="05/02/2011 07:09:43" />
    <MATCHING_FILE NAME="megaglest3.5.1_i386_win32_bin.exe" SIZE="4148465" CHECKSUM="0x3EDC0521" BIN_FILE_VERSION="9.10.0.0" BIN_PRODUCT_VERSION="9.10.0.0" PRODUCT_VERSION="9.10 beta" FILE_DESCRIPTION="7z SFX" COMPANY_NAME="Igor Pavlov" PRODUCT_NAME="7-Zip" FILE_VERSION="9.10 beta" ORIGINAL_FILENAME="7z.sfx.exe" INTERNAL_NAME="7z.sfx" LEGAL_COPYRIGHT="Copyright (c) 1999-2009 Igor Pavlov" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.10.0.0" UPTO_BIN_PRODUCT_VERSION="9.10.0.0" LINK_DATE="12/22/2009 08:36:08" UPTO_LINK_DATE="12/22/2009 08:36:08" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="OpenAL32.dll" SIZE="265216" CHECKSUM="0x3B1A9604" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40E54" LINKER_VERSION="0x1000C" LINK_DATE="04/06/2010 04:24:00" UPTO_LINK_DATE="04/06/2010 04:24:00" />
    <MATCHING_FILE NAME="uninstall.exe" SIZE="43629" CHECKSUM="0xAD00CE8" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" LINK_DATE="12/05/2009 22:50:46" UPTO_LINK_DATE="12/05/2009 22:50:46" />
    <MATCHING_FILE NAME="xerces-c_3_0.dll" SIZE="1954816" CHECKSUM="0x5F769A8A" BIN_FILE_VERSION="3.0.1.0" BIN_PRODUCT_VERSION="3.0.1.0" PRODUCT_VERSION="3, 0, 1" FILE_DESCRIPTION="Shared Library for Xerces-C++ Version 3.0.1" COMPANY_NAME="Apache Software Foundation" PRODUCT_NAME="Xerces-C++ Version 3.0.1" FILE_VERSION="3, 0, 1" ORIGINAL_FILENAME="xerces-c_3_0.dll" INTERNAL_NAME="xerces-c_3_0.dll" LEGAL_COPYRIGHT="Copyright © Apache Software Foundation 2008 subject to licensing terms" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E4BFF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.1.0" UPTO_BIN_PRODUCT_VERSION="3.0.1.0" LINK_DATE="02/06/2010 22:08:16" UPTO_LINK_DATE="02/06/2010 22:08:16" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="blender\g2xml.exe" SIZE="74752" CHECKSUM="0x1DA2F524" MODULE_TYPE="WIN32" PE_CHECKSUM="0x19D83" LINKER_VERSION="0x0" LINK_DATE="04/11/2011 05:37:40" UPTO_LINK_DATE="04/11/2011 05:37:40" />
    <MATCHING_FILE NAME="blender\xml2g.exe" SIZE="468480" CHECKSUM="0x7B3BBFD" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7D4B8" LINKER_VERSION="0x0" LINK_DATE="04/11/2011 05:37:27" UPTO_LINK_DATE="04/11/2011 05:37:27" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="991744" CHECKSUM="0xCEAAED12" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_qfe.090321-1341)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF8F85" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 13:59:23" UPTO_LINK_DATE="03/21/2009 13:59:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

EDIT: I believe I have found my problem.  I have problems in another game that I play on this machine, and no problems on my laptop.  If you do a Google search for atioglxx.dll you will find thousands more affected by this.  :(  It's ATI's Open GL driver files for their X1xxx series (and others, if you read the stuff online) series of cards.
« Last Edit: 17 May 2011, 23:44:53 by jr2 »
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