[bug], 3.5.2, Windows XP, can't start programme megaglest.exe

[Cavavin]

Hi there,
My computer is on Win XP, this file (*) describes everything about my system I think.
When I click on megaglest nothing happens.
I can't copy the bug report and did not understand anything of its contents but here is the attachment file (*).
I already tested megaglest on linux but I encountered some issues with ubuntu.
I tried to convinced a friend to try megaglest too but he was not able to run it on windows xp.
Thanks for your help.
See you

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="megaglest.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="7z.dll" SIZE="914432" CHECKSUM="0xF83A3024" BIN_FILE_VERSION="9.20.0.0" BIN_PRODUCT_VERSION="9.20.0.0" PRODUCT_VERSION="9.20" FILE_DESCRIPTION="7z Standalone Plugin" COMPANY_NAME="Igor Pavlov" PRODUCT_NAME="7-Zip" FILE_VERSION="9.20" ORIGINAL_FILENAME="7za.dll" INTERNAL_NAME="7za" LEGAL_COPYRIGHT="Copyright (c) 1999-2010 Igor Pavlov" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.20.0.0" UPTO_BIN_PRODUCT_VERSION="9.20.0.0" LINK_DATE="11/18/2010 16:27:29" UPTO_LINK_DATE="11/18/2010 16:27:29" VER_LANGUAGE="Anglais (États-Unis) [0x409]" />
    <MATCHING_FILE NAME="7z.exe" SIZE="163840" CHECKSUM="0xB5FD6A90" BIN_FILE_VERSION="9.20.0.0" BIN_PRODUCT_VERSION="9.20.0.0" PRODUCT_VERSION="9.20" FILE_DESCRIPTION="7-Zip Console" COMPANY_NAME="Igor Pavlov" PRODUCT_NAME="7-Zip" FILE_VERSION="9.20" ORIGINAL_FILENAME="7z.exe" INTERNAL_NAME="7z" LEGAL_COPYRIGHT="Copyright (c) 1999-2010 Igor Pavlov" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.20.0.0" UPTO_BIN_PRODUCT_VERSION="9.20.0.0" LINK_DATE="11/18/2010 16:08:03" UPTO_LINK_DATE="11/18/2010 16:08:03" VER_LANGUAGE="Anglais (États-Unis) [0x409]" />
    <MATCHING_FILE NAME="megaglest.exe" SIZE="5756928" CHECKSUM="0xDA837032" MODULE_TYPE="WIN32" PE_CHECKSUM="0x586A5D" LINKER_VERSION="0x0" LINK_DATE="05/27/2011 18:29:24" UPTO_LINK_DATE="05/27/2011 18:29:24" />
    <MATCHING_FILE NAME="megaglest_configurator.exe" SIZE="3632128" CHECKSUM="0xD4E3B820" MODULE_TYPE="WIN32" PE_CHECKSUM="0x385628" LINKER_VERSION="0x0" LINK_DATE="05/27/2011 16:58:36" UPTO_LINK_DATE="05/27/2011 16:58:36" />
    <MATCHING_FILE NAME="megaglest_editor.exe" SIZE="3736576" CHECKSUM="0xAA75263D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3920AF" LINKER_VERSION="0x0" LINK_DATE="05/27/2011 16:57:26" UPTO_LINK_DATE="05/27/2011 16:57:26" />
    <MATCHING_FILE NAME="megaglest_g3dviewer.exe" SIZE="4261376" CHECKSUM="0x4489AC11" MODULE_TYPE="WIN32" PE_CHECKSUM="0x41DE06" LINKER_VERSION="0x0" LINK_DATE="05/27/2011 16:58:03" UPTO_LINK_DATE="05/27/2011 16:58:03" />
    <MATCHING_FILE NAME="OpenAL32.dll" SIZE="265216" CHECKSUM="0x3B1A9604" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40E54" LINKER_VERSION="0x1000C" LINK_DATE="04/06/2010 04:24:00" UPTO_LINK_DATE="04/06/2010 04:24:00" />
    <MATCHING_FILE NAME="uninstall.exe" SIZE="280106" CHECKSUM="0xAD00CE8" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x60000" LINK_DATE="12/05/2009 22:50:46" UPTO_LINK_DATE="12/05/2009 22:50:46" />
    <MATCHING_FILE NAME="xerces-c_3_0.dll" SIZE="1954816" CHECKSUM="0x5F769A8A" BIN_FILE_VERSION="3.0.1.0" BIN_PRODUCT_VERSION="3.0.1.0" PRODUCT_VERSION="3, 0, 1" FILE_DESCRIPTION="Shared Library for Xerces-C++ Version 3.0.1" COMPANY_NAME="Apache Software Foundation" PRODUCT_NAME="Xerces-C++ Version 3.0.1" FILE_VERSION="3, 0, 1" ORIGINAL_FILENAME="xerces-c_3_0.dll" INTERNAL_NAME="xerces-c_3_0.dll" LEGAL_COPYRIGHT="Copyright © Apache Software Foundation 2008 subject to licensing terms" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E4BFF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.1.0" UPTO_BIN_PRODUCT_VERSION="3.0.1.0" LINK_DATE="02/06/2010 22:08:16" UPTO_LINK_DATE="02/06/2010 22:08:16" VER_LANGUAGE="Anglais (États-Unis) [0x409]" />
    <MATCHING_FILE NAME="blender\g2xml.exe" SIZE="80896" CHECKSUM="0x5BE7E5E1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AF7F" LINKER_VERSION="0x0" LINK_DATE="05/26/2011 01:55:44" UPTO_LINK_DATE="05/26/2011 01:55:44" />
    <MATCHING_FILE NAME="blender\xml2g.exe" SIZE="476672" CHECKSUM="0x2F6B244A" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7F076" LINKER_VERSION="0x0" LINK_DATE="05/26/2011 02:49:30" UPTO_LINK_DATE="05/26/2011 02:49:30" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="1051136" CHECKSUM="0x3E1ED144" BIN_FILE_VERSION="5.1.2600.3541" BIN_PRODUCT_VERSION="5.1.2600.3541" PRODUCT_VERSION="5.1.2600.3541" FILE_DESCRIPTION="DLL du client API BASE Windows NT" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Système d'exploitation Microsoft® Windows®" FILE_VERSION="5.1.2600.3541 (xpsp_sp2_gdr.090321-1320)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. Tous droits réservés." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x105501" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3541" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3541" LINK_DATE="03/21/2009 14:20:10" UPTO_LINK_DATE="03/21/2009 14:20:10" VER_LANGUAGE="Français (France) [0x40c]" />
</EXE>
</DATABASE>

[Omega]

Please read this topic here about reporting bugs: https://forum.megaglest.org/index.php?topic=5332.0

Windows error reports frankly fail, we'd need your graphics card, etc.

[Cavavin]

Hi,
Thanks for your answer.
I already read the topic you quoted, my english is poor, I'm not sure I understood everything.
Sorry if some informations are missing.
Graphic card : ATI radeon 9550
CPU AMD Athlon XP 2400 +
The program stop as soon as I launch it.
Thank you for helping

[softcoder]

Which version of Windows and which service pack?

[titi]

which graphics card driver version do you have ?

Update:
Your graphics card is no longer supported by AMD/ATI . I think the best available driver for your graphics card is this:
http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx

[Cavavin]

Windows version :
XP Pro version 2002 Service Pack 2

Graphic card driver :
ATI
10/06/2004
6.14.10.6458
Thanks for any help

[tomreyn]

Windows XP service pack 2 is no longer supported by Microsoft. Update to the latest available service pack, then retry MegaGlest. Run it from a command line to get more information on the error which occurs there.

Also, how much RAM (main memory) do you have there? Have you verified that your system meets the documented (README.txt) system requirements?

[Cavavin]

Hi,
Thanks all for your answers.

I won't update my service pack. Except runing megaglest my system work correctly on windows today and I don't want to buy a license or anything.

I already read faq, topics about bugs and I run the program from a comand line, but it doesn't diplay anything.
Just the bug report I already write about :
"Exception Information
Code : 0xc0000000000000000 Adress : 0x0000000000477ee0" and many lines after...
Unfortunatly I can't make a copy/paste of it.

My RAM is 1GB and yes I read about system requirements.

I understand you take time and are involved to help people, wich is very nice. But not so many people are going to all reinstall there computer to get this game eventhouth it's great : I can tell it, I play on it on ubuntu.
If I bother you about windows, it's because
1) my system encounters issues with my graphic card on ubuntu. I'm not able to solve it and after reading forums for weeks, it looks like there is no good solution. I have dualboot, but, I will come back to windows because of those problems : I had to connect my screen with my old (and too short) vga cable because hdmi doesn't work. Videaos are quite not possible to look at and other disagreements.
2) my friends are on windows, I won't convince them to play a game wich is not runing on their computer (old computers with XP like mine) if I can't run it on XP on my own computer.

Sorry for my poor english or if you disagree. I really thank you for your help and for this game which I like very much. I'm interested in open source solutions and ready to try to understand, but reading forums and trying to run it on my own computer, it seems sometimes to difficult for me, and for people around me.

See you.
Olivier as Cavavin

[Omega]

I won't update my service pack. Except runing megaglest my system work correctly on windows today and I don't want to buy a license or anything.

There's a reason Microsoft doesn't support Service Pack 2 anymore... Many new games today require service pack 3 because it has so many fixes and improvements. It's 100% free, so what on earth could be your reason not to upgrade? You're just leaving yourself open to security risks.

My RAM is 1GB and yes I read about system requirements.

1 GB isn't really enough. That's 1GB BEFORE running MegaGlest. Generally at any given moment, my computer is using more than 1GB of RAM, and MG can easily use up to a GB by itself, not counting what the system uses.

[titi]

please at least upgrade your graphics driver:

newest available:
Version 10.2   2/24/2010

yours: from 2004!!

[tomreyn]

I won't update my service pack. Except runing megaglest my system work correctly on windows today and I don't want to buy a license or anything.

As far as I know no extra license fees are involved for upgrading Windows XP SP2 to SP3.

I already read faq, topics about bugs and I run the program from a comand line, but it doesn't diplay anything.
Just the bug report I already write about :
"Exception Information
Code : 0xc0000000000000000 Adress : 0x0000000000477ee0" and many lines after...
Unfortunatly I can't make a copy/paste of it.

I'm afraid those messages are not actually useful anyway.
You can use debug logging as explained in the advanced section of the FAQ, and pass the [tt[--verbose command line option to get more output.

My RAM is 1GB and yes I read about system requirements.

In combination with the outdated video card + drivers this is probably your main issue. Having read the system requirements, you'll know that 1.0 GB total system RAM is not enough.

I understand you take time and are involved to help people, wich is very nice. But not so many people are going to all reinstall there computer to get this game eventhouth it's great : I can tell it, I play on it on ubuntu.
If I bother you about windows, it's because
1) my system encounters issues with my graphic card on ubuntu. I'm not able to solve it and after reading forums for weeks, it looks like there is no good solution. I have dualboot, but, I will come back to windows because of those problems : I had to connect my screen with my old (and too short) vga cable because hdmi doesn't work. Videaos are quite not possible to look at and other disagreements.
2) my friends are on windows, I won't convince them to play a game wich is not runing on their computer (old computers with XP like mine) if I can't run it on XP on my own computer.

Sorry for my poor english or if you disagree. I really thank you for your help and for this game which I like very much. I'm interested in open source solutions and ready to try to understand, but reading forums and trying to run it on my own computer, it seems sometimes to difficult for me, and for people around me.

I think your english is fine (says a non native speaker). We do support Windows, at least those versions which are still supported by Microsoft. So if you used one such version and, more importantly,  your system would meet the minimum requirements then I would  be happy to help more.

[Cavavin]

Hi
Thanks for your messages.
I followed your advises about system pack 3. It didn't change anything.
I tried to create a log file but did not perform. I'll try again later.
I tried to update my video driver, but the video became so slow that it was impossible to run anything then. So I came back to my old video card driver which works.

You are probably right about the combination between 1GB RAM and an old video card causing the problem.
I'm just surprised the same system works on ubuntu and not with windows. Does it mean that performance are better with ubuntu ? I just regret I can't fix the problem with video card driver on ubuntu : it's good enough for megaglest (but probably slow down the game when many units are produced), but not to watch videos.

Thanks for the attention and time you all take for my problems.
I will probably try again this weekend for the log file and then give you the results.

See you

[softcoder]

Please download dependency walker (http://www.dependencywalker.com/) and open megaglest.exe inside of it and post a screenshot somewhere.

Thanks

[tomreyn]

Getting better performance on Linux than on Windows isn't unheard of - it tends to happen, not always, but sometimes (especially for hardware which has been around for some years), even though Linux drivers have usually to be created by means of reverse engineering Windows drivers and without having proper hardware documentation available, which makes it a much tougher job.

Regarding your video playback options, chances are that you just didn't install the proprietary video codecs which caused video playback to not work or perform badly. Unfortunately much too many videos use bad encodings which require playback drivers/media file interpreters (codecs) which are only released under very restrictive licensing terms - even though there are fully free alternatives. Those restrictively licensed codecs are not installed by default.

[Cavavin]

Hi there,
For the screenshot, here it is : http://i54.tinypic.com/2zec954.jpg
Is the file "megaglest.dwi" interesting ? I'll try to put it somewhere you can download it.
See you later.
Thanks.

[softcoder]

Are you able to run the g3d viewer or map editor or do they also crash when trying to start them?