Author Topic: Game Crash  (Read 1694 times)

Golkombie

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Game Crash
« on: 10 June 2015, 20:18:47 »
The Game crashes the moment I start the game. When I try to skip the intro, the game crashes. Therefore I did not skip the intro, but the game crashes midway. Why & How does this happen? Is there anyway to fix this?

In addition, I don't know which files to upload for the devs to check and see what is wrong.
To be honest, I'm just honest..

tomreyn

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Re: Game Crash
« Reply #1 on: 10 June 2015, 21:10:06 »
Hi Golkombie!

First of all, which version of MegaGlest are you running / what is the file name of the file you downloaded?

Where did you download it?

Which operating system (Linux, Windows, Apple OS X) are you running and which version of it?

Do you know which video / graphics card you have?

Read up the sticky post on the bug forum saying READ ME FIRST (yes this name is entirely coincidental ;) ) and tell us more based on the questions you find there.
atibox: Ryzen 1800X (8 cores @3.6GHz), 32 GB RAM, MSI Radeon RX 580 Gaming X 8G, PCI subsystem ID [1462:3417], (Radeon RX 580 chipset, POLARIS10) @3440x1440; latest stable Ubuntu release, (open source) radeon (amdgpu) / mesa video driver
atibox (old): Core2Quad Q9400 (4 cores @2.66GHz), 8 GB RAM, XFX HD-467X-DDF2, PCI subsystem ID [1682:2931], (Radeon HD 4670, RV730 XT) @1680x1050; latest stable Ubuntu release, (open source) radeon / mesa video driver
notebook: HP envy13d020ng
internet access: VDSL2+

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tomreyn

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Re: Game Crash
« Reply #2 on: 10 June 2015, 22:26:16 »
Some quotes from IRC:
Code: [Select]
<Golkombie> I'll answer your forum questions right here.
<Golkombie> 1. I downloaded MegaGlest directly from the MG website.
<Golkombie> And its the latest version
<Golkombie> 2. I am using Windows Vista Home Premium Service pack 2
<Golkombie> 3. My graphics card is Mobile Intel(R) 4 series Express Chipset Family
<Golkombie> Processor Pentium(R) Dual-Core CPU       T4200  @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
<Golkombie> 2GHZ, 3 GB, 32 bit
<Golkombie> Other 3d games do work, but I play them on Unity 3d

<Golkombie> It says I cannot support glActiveTexture (OpenGL 1.) or the ARB_multitexture extention
<Golkombie> Open GL 1.3*

<tomreyn> http://www.intel.com/p/en_US/support/detect
<MGBot> Title: Intel® Driver Update Utility (at www.intel.com)
<Golkombie> I downloaded that a while ago
<Golkombie> I installed all the recommended drivers
<Golkombie> The same result appears.

<tomreyn> so when you start the game, it doesn't fail immediatley you said?
<Golkombie> yep
<Golkombie> The intro starts
<Golkombie> but it crashes within the next few moments.
<tomreyn> and if you skip the intro it crashes immediately right?
<Golkombie> Yes

<tomreyn> in C:\Documents and Settings\[User name]\Application Data\Roaming\megaglest  you should have a glestuser.ini file
<tomreyn> [User name] would be your windows user name
<Golkombie> This is the location: C:\Users\William\AppData\Roaming\megaglest
<tomreyn> then delete everything in it and replace it by the block of preformatted text below the screenshot here: https://docs.megaglest.org/MG/FAQ#My_video_performance_is_bad.2C_what_can_I_do.3F

<tomreyn> that's indeed a driver issue then
<tomreyn> https://docs.megaglest.org/MG/FAQ#I_get_an_error_stating_MegaGlest_needs_an_OpenGL_version_of_at_least_1.3_to_work
<MGBot> Title: MG/FAQ - MegaGlest (at docs.megaglest.org)
<tomreyn> you could also try that first option but i think we already ruled that out

<tomreyn> how did you install MG? you said you have it on your desktop, or is it just the icon there
<Golkombie> everything is on desktop
<Golkombie> ran the installer but selected a custom installation folder
<Golkombie> I'm going to reinstall

Summing it up:

Windows Vista 32-bit with a 2009 "Pentium" mobile CPU + internal Intel graphics - newer than mine (which work) I think. Error message seems to be the one about OpenGL incompatible drivers.

A screen shot of the actual error message would be good to have. It could be uploaded to imgur.com or similar.
« Last Edit: 10 June 2015, 22:32:14 by tomreyn »
atibox: Ryzen 1800X (8 cores @3.6GHz), 32 GB RAM, MSI Radeon RX 580 Gaming X 8G, PCI subsystem ID [1462:3417], (Radeon RX 580 chipset, POLARIS10) @3440x1440; latest stable Ubuntu release, (open source) radeon (amdgpu) / mesa video driver
atibox (old): Core2Quad Q9400 (4 cores @2.66GHz), 8 GB RAM, XFX HD-467X-DDF2, PCI subsystem ID [1682:2931], (Radeon HD 4670, RV730 XT) @1680x1050; latest stable Ubuntu release, (open source) radeon / mesa video driver
notebook: HP envy13d020ng
internet access: VDSL2+

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titi

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Re: Game Crash
« Reply #3 on: 11 June 2015, 09:20:14 »
I played with him last night, so I think it is fixed.
( I don't think its a bug of the game so this should not be in this section )
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